Terms and Conditions

Welcome to HYPER.

By using the HYPER platform, creating an account, or using any of its services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use the platform.

1. Definitions

For the purposes of these Terms:

• HYPER / Platform: The e-commerce and digital services platform operated by HYPER.
• Merchant: An individual or company that offers products for sale through the platform.
• Marketer: A user who promotes products available on the platform in exchange for a commission according to the applicable rules.
• Customer: A person who purchases a product through the platform.
• Product: Any goods or services offered through the platform.
• Wallet: The electronic financial account within the platform used to record balances and financial transactions owed to or processed for the user.

2. Acceptance of Terms

By using HYPER, you agree to:

1. Comply with these Terms and Conditions.
2. Provide accurate and truthful information.
3. Not use the platform for any illegal activity.
4. Not attempt to access the accounts or information of other users.
5. Not exploit any technical or security vulnerability in the platform.
6. Comply with other policies published on the platform.

HYPER may update these Terms from time to time. Any update becomes effective after it is published on the platform, subject to applicable law.

3. Account Creation

Certain services may require you to create an account.

The user is responsible for:

• The accuracy of the information provided.
• Keeping login credentials confidential.
• All activities performed through their account.
• Immediately notifying HYPER if unauthorized account activity is suspected.

HYPER may suspend or terminate an account when these Terms are violated or when fraudulent, abusive, or harmful activity is suspected.

4. Role of HYPER

HYPER operates as a platform designed to facilitate and organize e-commerce transactions between different parties.

The display of a product on the platform does not necessarily mean that HYPER is the manufacturer of that product unless this is expressly stated.

The Merchant remains responsible for:

• The legality of the product.
• The accuracy of product information.
• Product quality.
• Product availability.
• Order fulfillment.
• Compliance with return and exchange policies.
• Compliance with applicable laws and regulations.

5. Products

Merchants must provide accurate and clear product information, including price, description, images, and specifications.

The following products may not be offered:

• Products that violate applicable laws.
• Counterfeit or unlawfully copied products.
• Stolen products.
• Dangerous or prohibited products.
• Products that infringe intellectual property rights.
• Products containing misleading or false claims.

HYPER may remove any product that violates its policies or poses a risk to users or the platform.

6. Orders and Sales

When a customer submits an order, the order is recorded in the system based on the information available at the time the transaction is completed.

An order may be cancelled in circumstances including, but not limited to:

• Product unavailability.
• A clear error in the price or product information.
• Inability to deliver the order.
• Suspected fraud.
• Violation of platform policies.

7. Prices and Commissions

Prices and commissions applicable on the platform are displayed according to the system in effect at the time of the transaction.

HYPER may modify:

• Service prices.
• Commission rates.
• Shipping fees.
• Other operational fees.

Such changes will not apply retroactively to transactions that have already been finally approved, unless permitted by law or expressly provided for by a specific policy.

8. Marketers and Commissions

A Marketer earns commissions according to HYPER's rules applicable to the relevant product and order.

A commission is not considered finally earned until the applicable order approval conditions have been satisfied under the HYPER system, including cases where successful delivery and the expiration of a cancellation or return period are required.

Marketers may not:

• Use fraudulent methods.
• Create fake or fraudulent orders.
• Use unauthorized customer information.
• Manipulate links or commissions.
• Provide misleading information about products.
• Use the HYPER brand in a way that harms HYPER or its Merchants.

Commissions generated from cancelled, returned, or fraudulent orders may be cancelled or reversed according to the applicable system rules.

9. Wallet and Balances

User earnings or amounts owed to a user may be recorded in their HYPER Wallet.

The balance displayed in the Wallet may include pending amounts or amounts that are not yet available for withdrawal.

An amount becomes withdrawable only after the applicable HYPER requirements relating to the order, commission, and settlement process have been satisfied.

Withdrawals are subject to the applicable minimum withdrawal amount, available payment methods, and review and verification procedures.

A withdrawal may be delayed or suspended in circumstances including:

• Orders or transactions under review.
• Returned orders.
• Financial disputes.
• Suspected unlawful activity.
• Incorrect payment information.
• Legal or security requirements.

10. Shipping and Delivery

Shipping is carried out through the shipping company and available options applicable to the order.

Delivery times may vary depending on:

• Governorate.
• Delivery area.
• Shipping company.
• Shipment weight.
• Operational circumstances.

HYPER does not guarantee a fixed delivery time in circumstances beyond its reasonable control.

11. Returns and Exchanges

Returns and exchanges are subject to the policies published on the platform, the nature of the product, and applicable laws.

Customers must submit return or exchange requests within the period specified in the applicable HYPER policy.

Certain products or circumstances may not be eligible for return or exchange where permitted by applicable law or due to the nature of the product.

12. Content and Intellectual Property

All rights in the HYPER trademark, HYPER name, platform design, software, and content owned by the platform are reserved by HYPER or the applicable rights holders.

No part of the platform may be copied, reproduced, or reused without prior authorization, except where permitted by applicable law.

13. Prohibited Use

The platform may not be used for:

• Fraud.
• Money laundering.
• Identity impersonation.
• Creating fake accounts for manipulation or fraudulent purposes.
• Hacking or unauthorized access to systems.
• Distributing malicious software.
• Collecting user information without authorization.
• Violating applicable laws.
• Manipulating orders or commissions.

14. Account Suspension

HYPER may suspend or terminate an account if these Terms are violated or if fraud, abuse, or misuse of the platform is suspected.

HYPER may retain records necessary for investigations or compliance with legal obligations.

15. Limitation of Liability

HYPER makes reasonable efforts to maintain the operation of the platform. However, interruptions or failures may occur due to technical, operational, or other circumstances beyond its reasonable control.

HYPER is not responsible for damages resulting from improper use of the platform or from a user's violation of these Terms, to the extent permitted by applicable law.

16. Modifications

HYPER may modify its services, features, policies, or these Terms when necessary.

Changes will be published on the platform. Continued use of the services after an update constitutes acceptance of the modified Terms to the extent permitted by applicable law.

17. Governing Law and Dispute Resolution

These Terms are governed by the applicable laws and regulations of the Arab Republic of Egypt, subject to any mandatory legal rules that may apply to the user or the relevant transaction.

18. Contact

For questions, complaints, or support requests, please contact us at:

Email: hayprdrdopshipping@gmail.com